Shipping & Cancellation
Shipping
Please refer to the product page for estimated shipping and delivery timelines. Our delivery partners make every effort to ensure orders reach you in about 2- 9 days. The estimated delivery times are indicative and depend on your location as well as local administration controls, and, on some occasions, there might be some unavoidable delays beyond our control. We will keep you informed in case of any delays.
In this case if you faced any issue or qurey regarding to orders please let us write on this email at sales@hugsbabies.com.
Cancellation
Orders can only be cancelled before they have been shipped, cancellation requests post shipping will not be accepted. To cancel an order - please send an email to: sales@hugsbabies.com.cc with Subject: Order Cancellation-<Order Number>, where Order Number is the actual order number that you received after placing the order. The request will be processed in 3 business days.